Return Policy

We sincerely appreciate your order.

If this shipment is not correct in any way, please, notify Winona Van Norman immediately, so we may make the need corrections. No returns will be accepted without a RGA number. There is a 20% restocking fee on stock items; 75% restocking fee on electrical items; and special order items may not be returned.

All incorrect or defective parts must be shipped back to Winona Van Norman with 15 days of the date the replacement parts are shipped to the customer – or the RGA won’t be accepted and the customer is responsible for the payment of the replacement parts.